Privacy Policy

Your data protection is our top priority.

Ikigai AI Integration Inc. (DBA Jane Doe Plumbing) Privacy Policy
Effective Date: October 30th, 2025
Last Updated: November 18th, 2025

1. Introduction

Welcome to Ikigai AI Integration Inc. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website integrateai.today (the "Site") and use our services. We are accountable for the protection of personal information in our possession or custody, including personal information transferred to third parties for processing.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

2. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

Fill out a contact form
Request information about our services
Create an account
Subscribe to our newsletter
Opt-in to receive text messages or SMS communications
Communicate with us via email or other channels

This information may include:

Name and contact information (email address, phone number, mailing address)
Mobile phone number (when you opt-in to SMS services)
Company name and job title
Account credentials
Payment and billing information
Text messaging opt-in data and consent
Any other information you choose to provide

Information Automatically Collected

When you access our Site, we automatically collect certain information about your device, including:

IP address
Browser type and version
Time zone setting and location
Operating system and platform
Information about your visit, including pages viewed, time spent on pages, and navigation paths

3. How We Use Your Information

We will only collect, use, or disclose your personal information for purposes that a reasonable person would consider appropriate in the circumstances and only with your consent, except where permitted or required by law.

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, security alerts, and administrative messages
Respond to your comments, questions, and customer service requests
Communicate with you about products, services, offers, and events
Send text messages to those who have opted in to receive such communications
Monitor and analyze trends, usage, and activities in connection with our services
Detect, prevent, and address technical issues and security concerns
Comply with legal obligations

3.5 Consent

We will obtain your consent to collect, use, or disclose personal information except where we are authorized or required by law to do so without consent. Your consent can be express, implied, or given through an authorized representative.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawal of consent may limit our ability to provide certain services to you.

We will not, as a condition of supplying services to you, require you to consent to the collection, use, or disclosure of personal information beyond what is necessary to provide those services.

4. Sharing of Your Information

We may share your information in the following situations:

Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf, including customer service support
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
Legal Requirements: If required by law or in response to valid requests by public authorities
Protection of Rights: When we believe disclosure is necessary to protect our rights, property, or safety
Consent: With your consent or at your direction

Important Mobile Information Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

All the above categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5.5 Cross-Border Data Transfers

Please be aware that your personal information may be processed and stored in other countries, including the United States, where privacy laws may differ from those in Canada. When your personal information is transferred outside of Canada, it may be subject to the laws of the jurisdiction in which it is held and may be disclosed to governments, courts, or law enforcement agencies of those jurisdictions in accordance with those laws.

By using our services, you consent to the transfer of your personal information outside of Canada for the purposes described in this Privacy Policy. This does not apply to text messaging originator opt-in data and consent, which will not be transferred to third parties except as specified in Section 4.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

Access: You have the right to request access to your personal information and to know how we use and disclose it
Correction: You have the right to request correction of inaccurate or incomplete personal information
Withdrawal of Consent: You may withdraw consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. For SMS services, you can text "STOP" to opt-out at any time.
Complaint: You have the right to lodge a complaint with us or with the Office of the Information and Privacy Commissioner for British Columbia

To exercise any of these rights, please contact our Privacy Officer using the information provided below. We will respond to your request within 30 days, or as otherwise required by law. We may charge a reasonable fee for providing access to personal information, but will inform you of the cost before processing your request.

Please note that we may need to verify your identity before responding to your requests.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Site.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies of every site you visit.

10. Children's Privacy

Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete such information.

11. SMS/Text Messaging Services

If you opt-in to receive text messages from us:

Message frequency varies
Message and data rates may apply
You can opt-out at any time by texting "STOP" to the shortcode
For help, text "HELP" or contact us at the information provided below
Carriers are not liable for delayed or undelivered messages
Your consent to receive text messages is not a condition of purchasing any goods or services

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact our Privacy Officer at:

Ikigai AI Integration Inc., Privacy Officer
102-1380 McClure St., Victoria, BC, Canada, V8V 0E5
Email: privacy@integrateai.today
Phone: +1 (778) 995-7801

Regulatory Authorities

If you are not satisfied with our response to your privacy concern, you may contact:

Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038 Stn Prov Govt
Victoria, BC V8W 9A4
Telephone: (250) 387-5629
Toll-free: 1-800-663-7867
Website: www.oipc.bc.ca

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca